Contact Us

Email: justproxy.crx@gmail.com

The email address is actively monitored and will be usually replied in 24 hours.

If you would like to report an issue using our products, please provide as much details as possible, most importantly the platform (Chrome, Android or iOS), your account (for Chrome), your order id (for Android), your device version etc. This will save both of our time. Thanks!

PGP

Given Google is notorious of reading our emails,  you can use PGP if you want keep our conversation secret.

Finger print: E4D2 AE9F 7C36 DBF9 4369 645B B799 5BE7 3BE2 0D47

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14 comments:

  1. I attempted to log-on last night (15 June) but I had forgotten my password using email address ewen.bogle@gmail.com. I tried a password I thought was the one but I was advised that the email address had been used.

    I re-logged on using a second email address (ewen.bogle2@bigpond.com) and the same password which was successful.

    I now have two accounts, one for each email, what should I do in this case?

    Regards, Ewen Bogle

    ReplyDelete
    Replies
    1. hi,

      If you want, we can transfer subscription from ewen.bogle@gmail.com to ewen.bogle2@bigpond.com. Please write to us directly at: justproxy.crx@gmail.com, which is more actively monitored.

      Max

      Delete
  2. From today morning i try to connect any server but showing unreachable please solve the problem.

    ReplyDelete
  3. From today morning i try to connect any server but showing unreachable please solve the problem.

    ReplyDelete
  4. Dears, no servers are on at all . I am trying for two days now.not even one single server and I am premium user

    ReplyDelete
  5. I already have a premium account that I use with chrome on ubuntu. Can I use this premium account on my iPad using the just proxy app.....I don' t see options to enter my premium account details.

    ReplyDelete
  6. I already have a premium account that I use with chrome on ubuntu. Can I use this premium account on my iPad using the just proxy app.....I don' t see options to enter my premium account details.

    ReplyDelete
    Replies
    1. hi, $1.99 / year is per device price, which means you need to subscribe separately on Android or Apple device.

      Unlike other VPN providers, we won't charge you for something you don't need. That's why instead of a lump sum payment (say $50 / year), we only offer price per device.

      Hope that helps. Apologize if this is causing any confusion.

      Delete
  7. I tried to purchase the subscription; the payment went through but I'm still stuck with the trial version. So I tried to purchase it again in hopes it would work; the payment went through AGAIN but still didn't work. I want my money back if this isn't going to give me the services that I was promised.

    ReplyDelete
  8. Last one week i try to connect but mostly server not reachable

    ReplyDelete
  9. Last one week i try to connect but mostly server not reachable

    ReplyDelete
  10. Just proxy extension for Chrome not longer works. The extension crashes and becomes corrupted. After using the repair extension option in Chrome the same thing happens again whenever you try to turn the proxy on. I am running Ubuntu 16.04 LTS,and Chrome Version 60.0.3112.101 (Official Build) (64-bit)

    ReplyDelete