Private Policy

This Privacy Policy describes how Just Proxy VPN handles data when you use our VPN services. This Privacy Policy applies to all offered and operated services, including Chrome extension, Android App and iOS App.
Just Proxy is a service based in Hong Kong with VPN servers physically located in many different countries around the world. Along with the services offered, our principle is to be logless and collect the minimum amount of information. In addition, Just Proxy VPN does not share, sell or rent collected information with anyone.

Data We Collect from Guest Users

  1. Connection status anonymously. In other words, we will log someone has connected / disconnected, but will not log who has connected, and which IP is the user connecting from.
  2. Connection speed between your device and our proxy servers
Why: To monitor our VPN service performance so we can provide the best support to our customers.

Data We Collect from Premium Users (in addition to the above)

  1. Login email and password in encrypted format with strong cryptographic algorithms, which is invisible to us.
  2. Payment history associated to the account (no credit card or any other payment details, those are maintained by Paypal or Android Play market)
Why: To identify and determine your membership status. None of these information will be associated with any connection / traffic data.

Google Anlytics and Google Firebase

Apart from above data collected directly, we also analyse user behavior with Google Analytics for Chrome extension, and Firebase for mobile apps, which might include usage time, button on and off, switch of buttons. These two tools will NOT track your activities beyond the app / extension usage itself. In other words, your activity with any other web pages and apps will not be tracked, even with VPN turned on.
Both tracking systems are considered as industrial standard, they are used in order to further optimize our services. Further information:

Data We Do NOT Collect

No personal data is collected, this includes but not limited to:
  1. IP addresses upon service connection
  2. Browsing history or traffic data
  3. Any information about the applications, services or websites our users use while connected to our service
  4. Names
  5. Phone number, personal address
  6. Any credit card information you fill in to any website
For any questions regarding our Privacy Policy please email: justproxy.crx@gmail.com

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